Swivl’s founders and executive management are accomplished business leaders and entrepreneurs passionate about powering businesses through outstanding customer experiences. We have built, run and sold global business process outsourcing brands with hundreds of employees, driven eight-figure revenues for eCommerce businesses through performance marketing and conversion rate optimization, and served in tenured management roles at national banks and multi-billion dollar corporations like the Coca-Cola company. We have earned accolades for our innovations in customer experience.

Together, we recognized a battle-tested formula for driving business success: leading-edge technology and processes fueled by top-performing people. We combined our expertise in customer experience, performance marketing, and people operations, and formed Swivl with a mission to help businesses grow through world-class customer experiences. We’re dedicated to our clients and passionate about our people.

Every Swivl team member is an experienced leader with star qualities – many have earned awards or recognitions from previous employers for outstanding performance. Rigorous vetting selects top-performing management-level candidates with levels of comprehension and demonstrated experience comprising the top 1% of talent – making Swivl’s “acceptance rate” more competitive than Harvard, Stanford, or Yale.

Outstanding people fuel our business and we’re committed to best-in-class employee experiences. Swivl team members are located in the Philippines, where English is an official language. All team members enjoy highly competitive management-level salaries and a full host of benefits, including health insurance and savings contributions. Swivl “promotes from within” and prioritizes employee growth and engagement through various internal programs aimed at continued development and lifelong learning. We even hold monthly contests and team-building exercises – although these are purely for fun and entertainment.

We attract and retain passionate people and help them thrive. The mission of Swivl’s People Operations department is to cultivate a team of passionate and engaged people by creating a supportive workplace culture that empowers each team member to thrive, grow and reach their full potential.

Our team members love working with us so much, they’d follow us to the ends of the earth (or at least to the next office). We have a remarkable track record of retaining our employees, with a sky-high retention rate consistently surpassing 95%.