This website, www.swivlpros.com, including the mobile version, any successor site(s) and all related webpages and locations, regardless of how accessed (collectively, the ” Website”) is operated solely by Swivl, LLC and it’s parent and subsidiary companies (collectively “Swivl”). Swivl values the users of our website. Your privacy and trust are very important to us. We recognize that you may be concerned about our collection, use, and disclosure of the personally identifiable information (“Personal Information”) that we collect when you use the Website and the services offered on the Website (“Swivl Services”). This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. By using the Website, you are accepting the practices described in this Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please contact us at admin@swivlpros.com. Besides through the Website, this policy applies to information we collect: (i) on our help and customer service system; (ii) in email, text, and other electronic messages between you and Swivl; and (iii) offline or through any other means, including on any other website operated by Swivl or any third party (including our affiliates and subsidiaries, or customers). 

Information Collection And Use

While using our Website or Swivl Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”). Derivative data may also be collected or generated from commercial transactions, such as purchase history, customer preferences, and geo-locational data.

We collect this information for the purpose of providing the Swivl Services, identifying and communicating with you, responding to your requests/inquiries, and improving our services.

Children

Children under 18 must provide parental consent before using the Website. Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we may delete that information. If you believe we might have any information from or about a child under 13, please contact us at: Swivl, LLC., admin@swivlpros.com.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information. We also collect information that relates to you but may not identify you, including information about the usage of our site, the equipment used to access our site, and information about your internet connection. Like many websites, we use “cookies” and similar technologies to enhance your experience and gather information about visitors and visits to our websites. Please refer to the Cookies section below for information about cookies and how we use them.

How Do We Use Your Information?

We may use the information we collect from you when you register, enter a contest or promotion, respond to a communication, surf the website, or use certain other site features in the following ways:

• To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• For marketing and advertising purposes. 
• In furtherance of our Services and in collaboration with third parties that Swivl uses to carry out such Services and day to day business.
• To administer a contest, promotion, survey, or other site feature.

If you have opted-in to receive our newsletters or other communications, you may receive periodic e-mails from Swivl. If you would no longer like to receive such promotional e-mails, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be offered the choice to be on the e-mail list and receive communications from Swivl.

How Do We Protect Visitor Information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. 

Do We Use “Cookies” And Similar Technologies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools during your use of the site and in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like FireFox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services may not function properly. 

How Do We Share Personal Information?

We do not sell, trade, or otherwise transfer Personal Information about you to outside parties unless we provide you with advance notice, except as described herein. The term “outside parties” does not include Swivl. Swivl shares Personal Information about you, including name, email address, location / zip code, services that you have obtained, , your path (sites from which you came to the Website), and information about your device with Swivl for marketing purposes. “Outside parties” also do not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

How Can You Opt-Out, Remove Or Modify Information You Have Provided To Us?

To modify your e-mail subscriptions, please let us know by emailing us at admin@swivlpros.com. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, email us at admin@swivlpros.com. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third Party Links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

California privacy rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email at admin@swivlpros.com, or write us to Swivl, LLC., at 1100 Brickell Bay Dr. #310747, Miami, FL 33231.

GDPR privacy rights

The GDPR gives you certain rights, including but not limited to theRight to Access, the Right to Rectification, the Right to be Forgotten, the Right to Restriction of Processing, the Right to Data Portability, the Right to Object, and the Right Not to be Subject to Automated Individual Decision-Making. These rights have been provided for herein and throughout the GDPR, if you would like to exercise such rights at any time, please use the contact information herein to do so. 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. We encrypt any information you provide with SSL technology.

The safety and security of your information also depends on you. If we have given you (or where you have chosen) a password for access to certain parts of Swivl, you are responsible for keeping any password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to Swivl. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes To Our Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on March 7, 2023.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. 

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Retention Of Personal Information

Information retention is necessary while providing our services including legal compliance such as enforcement of our contracts and legal rights, or dispute resolution.

Questions And Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Business Transaction

If Swivl is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms Of Use

Please also visit our Terms of Service section establishing the terms of use, disclaimers, and limitations of liability governing the use of our Website.

Your Consent

By using our site, you consent to the Swivl privacy policy.

Arbitration

You agree that any claim or dispute arising under these Terms, or your use of the Website or Swivl Services must be resolved through binding arbitration with a tribunal sitting in Miami-Dade County Florida, pursuant to the rules of the American Arbitration Association. If we are successful in any action whether defending or prosecuting against you, you agree to pay all attorney’s fees and costs associated with that action. You hereby irrevocably consent to the personal jurisdiction and venue of the arbitration tribunal. You further agree that any issue you have with Swivl that arises under these Terms is arbitrable and that the State of Florida, is a convenient forum for any disputes that arise between us.